Home > Receiving Individual Number Card

The main text begins here.

Now go and get your Individual Number Card.

We ask for your cooperation in reducing congestion at the My Number Card pick-up counter.

Municipal offices are especially crowded on Monday mornings between 10:00 am and 12:00 pm.

Procedures of Individual Number Card issuance

About one month after applying for an Individual Number Card, an issue notice (postcard-type notice) will be delivered to your home address by your local municipal office.

※Details may vary depending on the municipality in which you live. Please check your local municipality’s home page.

You yourself should visit the service counter by the date described on the issuance notification (postcard) with required things (*).
The place you receive your card will be described on the issuance notification (postcard).

What you should bring

  • – Application form for issuance (post card)
  • – Notification card (For those who received prior to May 2020)
  • – Identity verification documents
    (*refer to note on right for details)
  • – Basic Resident Registration Card
    (only for those who own one)
  • – Individual Number Card (only for those who own one)

* Identity verification documents

One of the following items: a Basic Resident Registration Card (must have photo.), a driver’s license, a certificate of driving history (only the one whose issuance date is on or after April 1, 2012), a passport, a physical disability certificate, a mental disability certificate, a rehabilitation certificate, a resident card, a special permanent resident certificate a landing permit for temporary refuge, or a permit for provisional stay

② If you do not have any of the above, two documents including either your "full name and date of birth" or your "full name and address", and considered as appropriate by the mayor.

(Example) A health insurance card, a pension book, an employee identification card, a student identification card, various documents in which the school name is described, a Claimant Certification for Medical Care

*Only if you are not able to visit the place to receive your card due to your sickness, physical disability, or other unavoidable reasons, your representative can receive your card.
For details on issuance to representatives, click here.

*If you have lost your Notification Card at home, please report it to your local municipal office.
If you have lost your Notification Card outside your home, please report it to the police.

After your identification is confirmed at the service counter, you will set your personal identification number. Then you will receive your card.

Set your personal identification number at the service counter.

Since your Individual Number Card contains a lot of important information, the card is managed by the use of multiple personal identification numbers.
Please avoid registering personal identification numbers that can be easily guessed such as a simple array of numbers, your birthday and your address. In addition, please determine your personal identification number before you visit the service counter.

Electronic certificate for the bearer’s signature Six alphanumeric characters or more but not exceeding 16 alphanumeric characters
English capital letters from A to Z and numbers from 0 to 9 are available and at least one capital letter and one number are required.
Electronic certificate for user identification
Basic Resident Registration Card
To support entering items on the card
Four-digit numbers
You can also set the same personal identification number.

* For details on certificates, see the page of “Individual Number Card” as well.

Issuance to representatives

*Only if you are not able to visit the service counter due to your sickness, physical disability, or other unavoidable reasons, your representative can receive your card.

*If you have lost your Notification Card at home, please report it to your local municipal office.
If you have lost your Notification Card outside your home, please report it to the police.

What you should bring
  • – Issuance notification (postcard)
  • – Documents to confirm your identification (*)
  • – Documents to confirm the identification of your representative (*)
  • – Documents showing proof of authority of representation (*)
  • – Notification card (For those who received prior to May 2020)
  • – The Basic Resident Registration Card
    (only for those who own one)
  • – Individual Number Card (only for those who own one)
  • – Documents proving that you are not able to present yourself to the service counter
    (Example) Medical certificates, your identification booklet for the physically disabled or documents proving that you are in the facilities, etc. of your representative

* Documents to confirm your identification

Two identity verification documents ①.
Or, one identity verification document from each, ① and ②.
Or, three identity verification documents from ② (at least one must have photo on it).

* Identity verification documents for the representative requesting issuance

Two identity verification documents ①.
Or, one identity verification document from each, ① and ②.

* Documents showing proof of authority of representation

For legal representatives:

copy of family register or other documents proving the qualification
(However, documents described above are not required when your legal domicile is within your municipality.)

When your representative is not your legal representative:

Sufficient documentation is required to confirm the delegation of persons with power of attorney, conservators, or guardians by the applicant, such as the registration certificate along with list of proxy acts and associated documentation.

Notes on the Handling of Individual Number Cards

The Individual Number Card is a high-precision device with built-in electronic components such as IC chips and antennas. Therefore, depending on how the card is handled, it may become damaged. When storing and using the card, please be careful of the following points.

Avoid high temperatures

Heat may cause the card to become warped or damage the card’s electronic components.

  • Do not store or leave the card under high temperatures, such as in a car or near a heater.
  • Do not put the card in the washer or dryer, and do not iron your clothes with the card inside them.

Do not apply physical force

This may damage the electronic components in the card.

  • Do not drop the card, bend it by pressing it against the reader, or drop an object onto the card.
  • Do not put excessive weight on the IC chip of the card by sitting down with the wallet containing the card in the back pocket of your pants.
  • Do not keep the card with coins, pens, etc. in your bag to avoid scratching the IC chip.
  • Do not damage the card with sharp or hard objects such as metal.
  • Do not touch, stain, press, or bend the section with the IC chip with your fingers.

Be careful of chemicals and liquids

This may damage the surface of the card containing information, such as ID photograph.

  • Do not expose the card to chemicals or liquids.
    Cosmetics (e.g., nail polish, nail polish remover), sprays (labeled as flammable), gasoline, kerosene, lighter fluid, engine oil, disinfectant alcohol, writing correction fluid, etc.
  • Do not use the card when it is wet (with water).

Beware of strong magnetism

The magnetic information on the magnetic strip on the back of the card may be lost.

  • Keep away from objects that emit strong magnetism.
    Televisions, speakers, refrigerators, cell phones, handbags/wallets/smartphone cases with magnets, magnetic necklaces, etc.

Other

  • Keep out of the reach of infants.
  • If stored for a long period of time with items such as PVC resin passcases that contain plasticizers*, the ID photo may fade.

*Plasticizers are additives used to soften vinyl chloride resin.