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Regarding the extension of the period for the My Number Points service (extended until the end of December, 2021)

マイナポイント事業の期間延長

The My Number Points service was scheduled to run until the end of September 2021, however in order to ensure those who applied for an Individual Number Card before the end of April can apply for and receive their My Number Points, the service has been extended for an additional three months. The service will now run until the end of December 2021.

As the end of the period for the My Number Points service approaches, we anticipate that the local municipal offices will be congested as a result of Individual Number Card collections. We ask that you collect your Individual Number Card as soon as possible.

For those who applied for an Individual Number Card before the end of April, after you collect your card and apply for My Number Points, you can receive up to 5,000 yen worth of points if you charge your card or use it to shop before the end of December 2021.

Your Individual Number Card can be used as your health insurance card!

Your Individual Number Card can be used as your health insurance card.
For more information on how to use this service and eligible medical institutions and pharmacies, please visit the website of the Ministry of Health, Labor and Welfare.

健康保険証ご利用イメージ

The application to use your card as a health insurance card can be made through the MynaPortal. Check here for details.
Please make use of your Individual Number Card, as it will make your life even more convenient.

We ask for your cooperation in reducing congestion at the My Number Card pick-up counter

Municipal offices are especially crowded on Monday mornings between 10:00 am and 12:00 pm.

Some municipal offices have extended their opening hours to later times on weekday nights or are open on weekends. Please check your local municipal office’s website for their current opening hours and select an appropriate time to visit.

We asked our government!? About the Individual Number Card commercial

そうだったのか!マイナンバーカード

Have you seen a Masato Sakai’s Individual Number Card commercial yet?
In the commercial, Mr. Sakai directly asks the government about the Individual Number Card and answers everyone’s questions, causing them react with responses like, “Wow! I didn’t know that!” Special web videos are also available on the government public relations website’s special page on the My Number Card. Click here for the government PR’s special page on the Individual Number Card.
Click here to apply for a My Number Card, which more and more people are using now.

Renewal of Individual Number Card and Electronic Certificate

○ Validation period for Individual Number Card (My Number Card) is 10 years (5 years for persons under 20 years of age) and 5 years for the electronic certificate stored in the card.

The notification will be sent to those whose expiration date is approaching about two to three month in advance.
Renewal procedure is described in the brochure enclosed with the notification of validation period.

Validation period notification brochure

○ About renewal procedure.

No fee is required for the renewal of Individual Number Card and the electronic certificate.

【If your Application ID is written on the notification】

There is a QR code for application form for issuance on the right side of the Application ID.
Please use a smartphone application using the QR code.

【If your Application form ID is not written on the notification】

Please bring necessary documents (speficied on the notification) to your local municipal office.

If you want to know more detailed information

If you have received an electronic certificate reissue notice, beware of suspicious phone calls from third parties offering to complete the procedures on your behalf and asking for your Individual Number Card and PIN number.
Never provide your Individual Number Card or PIN number to an unknown third party.

Beware of unauthorized solicitation and requests for personal information taking advantage of the Individual Number system!

○ Regarding Individual Number Card electronic certificate reissuance procedures

If you have received an electronic certificate reissue notice, beware of suspicious phone calls from third parties offering to complete the procedures on your behalf and asking for your Individual Number Card and PIN number.
Never provide your Individual Number Card or PIN number to an unknown third party.

○ Examples of suspicious phone calls, e-mails, letters, and visits

■Regarding notification and procedures

【Attempts to obtain your Individual Number Card electronic certificate】

“Have you received your Individual Number Card reissuance letter?
If you have received it, you can fill out the proxy form enclosed with your notice of validity period with your PIN number and other information and send it to us along with your Individual Number Card, and we will complete the reissuance procedures on your behalf.” This was what one caller claimed.

Further details available here [external link (Ministry of Internal Affairs and Communications)]

The handwritten Individual Number Card application form and return envelope components for the form are now available in 10 additional languages

We would like to announce that in addition to the Japanese and English versions that are currently available, the (handwritten) Individual Number Card application form and the return envelope components for the form, which can be downloaded from the Links and Downloads page, are now available in 10 additional languages (Korean, Chinese (Simplified & Traditional), Spanish, Thai, Portuguese, Tagalog, Vietnamese, Indonesian and Nepali).

Precautions when applying an Individual Number Card

○ Online application recommended.

It takes about 3 ~ 4 weeks * from the application for issuance of the Individual Number Card to the delivery of Individual Number Card to the municipalities. However, by using the online application and the identification photo machine, the delivery period of Individual Number Card to the municipalities can be shortened even though the difference is a few days compared to the application by mail.

※ Excluding cases with errors in the application, etc.

Application for issuance of the Individual Number Card

○ Please be careful when you take an ID photograph.

The most common cause of reapplication (deficiency in application) when reviewing the application of Individual Number Card is the defect of ID photograph. In the case of online applications in particular, nearly 80% of reapplications (deficiency in application) are due to the defect of ID photograph.

■ Examples of deficiencies in ID photograph

  • Photograph taken too close to the lens (Selfie, etc.).
    A part of the face is cut.
  • Photograph taken inside with an object (a part of furniture, etc.) in the background.
    When taking pictures, please use a plain wall, etc. as a background.

Check points of your photograph

About the envelope for sending the application form(s) for issuance of the Individual Number Card

○ There are some envelopes that you can use even the valid period for sending is past.

For more information, please see here

You can download and use the address board with a valid period until March 31, 2023 here.

To download the materials for an envelope, here

Even after Notification Cards are discontinued, you will still be able to use them to apply for an Individual Number Card

While we are no longer issuing new Notification Cards as proof of Individual Number as of May 25, 2020, you will still be able to apply for an Individual Number Card.
Following the discontinuation of Notification Cards, those who have the Individual Number Card application form provided with their Notification Card will be able to place an online application via smartphone or PC.
(You can still apply even if you have changed your name or address and the information on your Notification Card is out of date.)

For details, please check here.
https://www.soumu.go.jp/main_content/000687760.pdf

Maina-chan and Minister Hirai YouTube collaboration! Individual Number Cards explained!

Maina-chan and Minister Hirai, in charge of the Social Security and Tax Number System, made a video to educate everyone about Individual Number Cards.

“Is there a lot of important information stored in my Individual Number Card?”
“What can I use my Individual Number Card for?”
“Wouldn’t it be easy for someone to illegally use my Individual Number Card?”

Maina-chan and Minister Hirai give answers to frequently asked questions such as these in a way that’s easy to follow. Access the URL below to watch the video.
Individual Number Cards will become increasingly useful. Please apply for yours.

Maina-chan and Minister Hirai explain Individual Number Cards

https://www.youtube.com/watch?v=hRTvuZsU8Kk

The method used to notify residents of their Individual Number (My Number) has changed to an Individual Number Notice.

On May 25, 2020, the method used to notify residents of their Individual Number (My Number) changed to an Individual Number Notice.
Please check here for information about Individual Number Notices.

Comparison Chart for Notification Card, Individual Number Notice, and Individual Number Card (Link)

Individual Number Notices shall be sent to residents newly issued an Individual Number in cases of birth or relocation from overseas.
Those who have already received a Notification Card shall not be sent an Individual Number Notice.

Please check here for Frequently Asked Questions (FAQ).

While we will no longer be issuing new Notification Cards, those who have received Notification Cards may continue to use them to confirm their Individual Number (My Number).

Please check here for information about Notification Cards.

Even after Notification Cards are discontinued, you will still be able to use them to apply for an Individual Number Card.
For details, please check here.
Regarding the discontinuation of Notification Cards (external link, Ministry of Internal Affairs and Communications)

please check here for Frequently Asked Questions (FAQ).

Individual Number Card application forms (with QR code) are being sent out in sequential order

○ As residents will be able to use Individual Number Cards as their health insurance card , we are sending Individual Number Card application forms (with QR code) to residents who do not yet have a card between December 2020 and March 2021, in sequential order. Please take this opportunity to apply for the Individual Number Card.

This notice is sent by Japan Agency for Local Authority Information Systems (J-LIS) on behalf of the mayor of your municipality. The Japan Agency for Local Authority Information Systems (J-LIS) operates in cooperation with municipal governments.

Check here for details on the items to be mailed

You can easily apply online by scanning the QR code at the bottom right of the Individual Number Card application form with your smartphone or other device. For more information on how to apply via smart phone, please click here.

For other application methods, please click here.

○ When submitting your application, please make sure you have an ID photograph that meets the requirements, as we often see photographs with errors.

○ If you have recently applied for or obtained your Individual Number Card, you may receive this notice by mistake. However, you do not need to apply for your Individual Number Card again.

○ Please note, however, that residents who fall under the following categories have already been sent an application form (or will be sent one separately), so they will not be included in this batch.

  • Residents age 75 and over (A mail-in application form will be sent out from the Association of Medical Care System for Older Senior Citizens.)
    * Association of Medical Care System for Older Senior Citizens is an insurer that is jointly established with municipalities, and there is one in each prefecture.
  • Those born or those who moved to Japan from overseas after January 1, 2020 (An Individual Number Card application form was included with the Individual Number Notice sent at the time of birth or at the time of your move to Japan.)
  • Foreign residents with a specified period of stay, etc. (You should have received an explanation on applying for an Individual Number Card at your Regional Immigration Bureau.)

If you have not received the Individual Number Card application form (with QR code), but are in a hurry, you may apply using the application form included with the Notification Card or Individual Number Notice that was sent to you.
 If you have lost or misplaced the form, please download the (mail-in) application form from our website and apply using this form, or apply using the Individual Number Card application form issued at your local municipal office (online and mail-in applications are available).

More on Individual Number Card Applications

Regarding recommencement of validity period notification via post

Mailing of electronic certificates for Individual Number Card and notifications of Individual Number Card validity period had been suspended in order to avoid the “Three Cs” (closed spaces with poor ventilation, crowded and close-contact settings) as a preventative measure against the spread of COVID-19. However, following the lifting of the state of emergency, mailing has resumed.
We apologize for the resulting delay in notification of validity periods.

Electronic certificates are valid for a period of five years. They may not be used to issue documents at convenience stores once expired, and must therefore be renewed.
You can begin the renewal application process three months before your birthday. However, please rest assured that even if your electronic certificate expires, you will still be able to have it renewed free of charge.
Additionally, even if your Individual Number Card has expired, you can reapply free of charge using the Application ID (for PC) or application form QR code (for smartphone).

When visiting the counter at your local municipal office, please try to avoid visiting during especially crowded times (consider timing your visit strategically).

Contact concerning issuance of some Individual Number Cards

 We have discovered that, due to a specific set of conditions, a small number of Individual Number Cards reissued have a validity period one year longer than it should be. However, these cards may be used normally.
Holders of these cards will be contacted individually by our organization regarding reissue procedures. We apologize for the inconvenience.

Frequently Asked Questions (FAQ)

About Application and Issuance of Individual Number Cards

Submit Application

Apply using the enclosed application card.

 

Receive Notice

Your Notice of Issuance (postcard) arrives by post.

 

Go to the Issuance Office

After confirming your identity, you will be asked to set a PIN.

  • You can apply using the Individual Number Card application form provided with your Individual Number Notice or Notification Card, online, or using a local ID photo booth.*

*Some ID photo booths do not support applications.

Important Note

  • To submit an application after relocation, please request a new application form from your local municipal office when submitting your address change documents, or download a form from here.

     

  • After submitting your application, there is a 3-week processing period until your card is created.
    After this, your card will be sent through the postal service to your local municipal office, which will handle any final issuance procedures and send you a notice of issuance by mail. Please wait until you receive this notice.

Important Note

  • If you move to a different municipality before receiving your notice of issuance, you must reapply. Please complete procedures for reapplication when you are registering your address at your new municipal office.

*In the case of government designated ordinance cities, it is outside the area

  • After receiving your notice of issuance, you yourself should visit the service counter by the date described on the issuance notification with required things.

*Only if you are not able to visit the place to receive your card due to your sickness, physical disability, or other unavoidable reasons, your representative can receive your card.

The Individual Number Card has a lot of advantages:

※Please contact your municipality for more details, as services are different depending on the municipality.